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Show Notes: Why is TCT Excited For the European PCI Community Meeting 2023?

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Quick Take

On this week’s episode of Compliance Unfiltered, the CU guys chat about the upcoming European PCI Community Meeting in Dublin Ireland! TCT will be there, with a booth for attendees to come visit, an evening event at Charlotte Quay (RSVP Below), and a Payments/Technology Demo for Conference goes to circle on their calendar. All these topics and more, on this week’s Compliance Unfiltered.

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So let’s face it, managing compliance sucks. It’s complicated, it’s so hard to keep organized, and it requires a ton of expertise in order to survive the entire process. Welcome to Compliance Unfiltered, a podcast dedicated to making compliance suck less. Now, here’s your host, Todd Coshow, with Adam Goslin.

Well, welcome in to another edition of Compliance Unfiltered. I’m Todd Coshow alongside that warm winter coat on a cold compliance morning. Mr. Adam Gosling, how the heck are you, sir? I’m doing good. I just wish that I had some hot chocolate with marshmallows. Tell you what, don’t we all, sir? Don’t we all? So, Adam, if the listeners are hearing this podcast the week of October 16, 2023, they’ll actually be able to stop by the TCT booth at the European PCI community meeting next week. It’s already here, right? If they’re attending the doublet of it, we cannot wait to see them. The conference runs from October 24 through the 26th, and additionally, TCT will also be hosting an evening event at Charlotte Key, spelled Q-U-A-Y, on Wednesday of that week of the conference. Listeners, please, see the show notes for the registration link to join us. We would love to see you. Adam, tell us at a high level why you’re so excited about the event this year. Well, I mean, in the grand scheme of things, this is our first…

We’ve actually been planning this for some time, actually going back into last year. year in Q4, we actually stood up an entire instance of the TCT portal that’s hosted out of Europe in anticipation of one to support our clients that had international presence and needed to be able to store their stuff in the EU. Plus, looking forward to us actually going to the European PCI community meeting. So this being our first opportunity, it’s going to be a ton of fun. I remember I had attended the PCI conferences for, so I’m going to call it some time, you know, in the, you know, before, you know, kind of 2020. And I think it was 2019 was the first time that we had a we had a booth at the at the North American PCI event. And I’ll tell you what, man, we, we had, we had stood up the, you know, stood up the booth and, and whatnot, and we just got mobbed. You know, it was really, really cool, the reception that we got people, you know, kind of, in many cases, learning about us for the first time and whatnot. That’s the excitement that I’m, I’m looking forward to out of this European event. You know, for the listeners, you know, if you do happen to know somebody that might be in Dublin for the event, or even just somebody over in Europe that may go, you know, do us a favor and share the fact that we’re going to be there. We are really looking forward to seeing people, you know, at the Europe event. You know, what’s fun for us when we go, right, is that we are an organization that we serve kind of everybody in that, in that security and compliance continuum.

So we serve people that go through compliance, we serve people that assess or audit against compliance. And we serve those service providers that support compliant customers. So the best part about the PCI conference in particular, there isn’t a single individual that’s walk, kind of walking by our booth, where we can’t have a real legitimate conversation with them about ways that we can, you know, that we can be of assistance and, you know, and all that fun stuff. You know, the best part is just, you know, it’s, it’s been a fun adventure. You know, we’re into this is our, what, fourth or fifth year of having a booth type of thing. And, you know, it’s funny, you see a lot of the same new friends, often, you know, it’s an opportunity be for us to see people maybe even only once a year, you know, and, you know, the other reason, excuse me, I got a little, I got to give you a fair warning, I got a tickle in my throat today. So if I’m hacking and spewing, then everybody’s just gonna have to forgive me. Appreciate it. It’s authentic. Yeah, just wait until the wait until my motion, motion alerts. So say you’ll start, start letting out no downstairs.

So, you know, the other part about TCT is that, you know, because we’re kind of out to help everybody, and we’re not, you know, we don’t do, you know, PCI, just PCI, you know, we don’t do we aren’t a HIPAA platform, you know, TC, we named the company appropriately, which is total compliance tracking in that we can help anybody on any compliance standard they’ve got, including things like PCI and ISO and SOC and NIST and, you know, you know, and others. You know, we’ve got, we’ve been updating our kind of full compendium list of standards that we have on the platform. And if, you know, if the folks listening go to the, our website, the short, the short way to get to the website cause it’s a lot to put in www.totalcompliancetracking.com. You can go to www.gettct.com and at the top hit certifications and then select all certifications. And that will show the listeners the, you know, the full list. We update that, that list every quarter with new stuff that we’ve gone ahead and put up there.

And probably the coolest part about, about people coming to the conference is that, you know, myself, you know, as well as Todd will be there and we’re going to be, we’re going to be blessed to have John Dotson, our Head of Product as well. So it’s, yeah, it’s, it’s just, it’s a cool opportunity to for, you know, having conversations with people, rekindling friendships, you know, getting into some, Hey, you know, I’d like to see this functionality or, yeah, I was wondering, can you guys do this or that? It’s just a ton of fun, you know, being, being there at the conference and having the opportunity really one-on-one to, to be interacting with people.

Absolutely. Now, given the typical TCT, amazingly direct approach to things this year, what will the attendees have to look forward to from TCT? Well, the one thing that, the one thing that the attendees can count on out of TCT is absolutely, I’m going to call it a different approach to, to how we do things. So, you know, last year, I believe it was, I believe that the tagline on the back of the booth was, you know, get your shit together for PCI V4. You know, this year we’re going with, you know, keeping your PCI shit from hitting the fan. You know, we will have some, some, some kind of fun giveaways and all that fun stuff. Yeah, it’s actually, it’s been interesting. Excuse me. It’s been interesting going down this path of, you know, just kind of more and more what it was is it was getting the, you know, my sales and marketing people to like give it a shot. You know, type of thing because I I’ve been all over being amazingly direct and not beating around the bush and just get into the root of things, etc. Since the start, but it took a little bit to convince to convince everybody to give me the thumbs up. And, you know, it’s been it’s been a fun and refreshing change. So we’ll have we’ll have a lot of fun giveaways and stickers and, you know, and things along those lines. So certainly for folks that are going to be at the event, go ahead and swing by, swing by, grab some swag, have some conversation with us. It’s going to be all sorts of fun. Now that said, I’m going to do something that doesn’t happen very often.

And that’s asking you a question, Todd. So I heard that there’s two amazingly cool dudes that are going to be that were selected by the PCI Council to present a technology and payments demonstration of the TCT portal for the conference. So why don’t why don’t you tell me a little bit more about the speakers and what type of topics are going to be intended to be covered during that session? Well, I don’t know how cool they are. But John Dotson and I are going to actually have the opportunity to pretty cool to share to share with the audience at the PCI European Community Meeting how to, you know, utilize the TCT portal to streamline complex and compliance engagements. It’s going to be something quite akin to the presentation we were able to give in Portland this year. And that’s essentially going to be walking through how PCI specifically presented has presented some unique challenges in the compliance space this year, and how the TCT portal has anticipated those challenges and our challenges. built solutions that are saving clients tons of time and energy as they move towards 4.0 compliance, Adam. Hey, real quick on that, so you talked about handling complex compliance engagement. So is it fair you’re going to be kind of covering scenarios where somebody’s subject to more than just one single standard? Well, I don’t want to spill the popcorn in the lobby for class here, Adam, but I will say that there will be a variety of different functionalities about how the TCT portal handles multiple engagements in that presentation.

That’ll be that’ll be that’ll be cool because in the best part about this is that it’s so applicable to so many Organizations because you know for a lot of the organizations I started working with early on you know that whatever they’d start out with one certification and they’d have to layer on a second and layer on a third I’ve actually got one organization. I think that now they’re going up against six different certifications and standards at this point in the game So I’m pretty sure that that’s going to be a that’s going to be a good and timely topic for the for the attendees Excellent news.

Well, hey What type of preparation have been performed to be ready for this PCI conference? I mean, I know it’s a unique one So talk us through that sure. So, you know, obviously we have the addition of PCI version for you know, this is the first time in a long time that they’ve issued a net brand-new version of the standard So, you know, we started getting rumblings of it earlier last year You know with just it seems like a fairly steady stream You know drumbeat of updates and you know and whatnot around You know around you know Enhancements revisions and changes to the standard, you know, even as recently as just this latter part of this past summer so already Those changes that came out as of the latter part of the summer of 23 which included things like a M3 in the spreadsheet Integration so that was a new you know, that was a new piece of functionality that that the PCI You know council went ahead and put into the into the standard, you know, effectively it’s items noted for improvement and so instead of like anybody can go and just say Here’s a link to an empty spreadsheet, right? I mean anybody can do that. But did TCT do that? Hell no Instead we, we literally to really integrate the functionality right into the system so that you could track and manage everything from within the portal. The paperwork would generate with the spreadsheets, concluded in accordance with how they’d filled them out, that type of thing. So we moved quickly. We actually cleared some stuff off of our to-do list so that we could get that all in and integrated even before we went to Portland, which was cool.
You know, we’ve been planning, we’ve been planning for this conference for. for some period of time, like I said, it was back in 22 when we were laying the groundwork for planning on being at this conference in 2023. So yeah, it was a lot of prep and planning. You wanna know what, honestly, some of the most challenging parts about going to this York conference this year is just figuring out how the heck do I get all the stuff for the booth from Portland to Dublin? That was just an exciting adventure in and of itself, so there was a lot of learning that was done in preparation for this particular event. Interesting, any particular free ads that you would wanna give for freight delivery companies at this point? Yeah, unfortunately, there’s a couple of them that I would give a gigantic thumbs down to that I won’t name, but no, actually, I heard from somebody they were talking about, I was like, man, I’m having all these problems with the shipping and da, da, da, da. And then somebody else said to me, they’re like, yeah, shipping companies, they all suck. And I’m like, there’s gotta be one that doesn’t. So anyway, it’s my first adventure trying to get the stuff to Portland was actually a lot more stressful than trying to get it from Portland to Dublin. So we’ll see, I just, this is a new arena trying to ship cartons of stuff internationally. So it’s just a new experience.

Indeed, indeed. Well, fortunately, you’ve got the shipping figured out. There will be a TCT booth in Portland, in Dublin, excuse me.
So in other words, why should people come by and say hello? What sets us apart here at TCT from the gaggle of various other compliance management options that the attendees have to choose from? Well, you figure that people that are at these conferences, they fall into a number of different buckets. They’re doing it themselves via spreadsheets. They’ve been doing it that way for the last 10 or 15 years. And they have spent a ton of time going ahead and updating that manual system, et cetera. For them, you know, for them, they’re staring down, heading from, you know, PCI 321 has been a thing for some period of time and now we’re, boop, let’s go and gut it and go to four, you know, and so the people that are doing it themselves with kind of an internal manual system or, you know, or have literally built their own homegrown, you know, homegrown system, some combination, you know, usually it’s a combination of network drop zones and maybe an access database or something along those lines with a little bit of front end coding, etc. But in either of those arenas, you know, they’re now staring down, you know, having to gut what they do, how they do to build it for, you know, build it for PCI v4, you know, so, you know, certainly there’s those arenas. Also, you’ve got a number of organizations that kind of their internal storage of their compliance materials is just a, let’s see, sha-cha, you know, with stuff spread all over the place, you know, and the one thing for the listeners to keep in mind is that the whole reason why TCT became, you know, if you will, is that I was one of these people that was manually managing all of my stuff. I was one of these people that my internal, finger air quote, storage system, you know, for where I put everything and how I organized it was a shit show, you know, so, I mean, I come from a, I come from a loving yet, you know, yet keenly aware perspective of exactly what it is. You know, so, you know, you’ve got people that also have this shit show of an internal storage book, you know, they’re then forced to go place all of their stuff onto their assessor’s platform and organize it all there.

Well, that’s great for the assessor, you know, who then has this really clean pristine repository of all this client. stuff, but it leaves the client without that. So regardless, why should somebody come and stop by the TCT booth? At the root of TCT, right from the very start, was we wanted to help other people. That’s at the core of everything that TCT is. We want to help make compliance management suck less, and we want to do that for everybody. There’s no reason to be firehosing a whole ton of time down the tubes or setting up or staging this perfectly. Organize system for your assessor while your own internal tracking and management is just a flaming bag of crap. So like I said, we’re here to help people make compliance management suck less.

Love that. Parting shots and thoughts for the folks this week Adam. Well, yeah, I mean if you can’t tell just excited for the conference This is gonna be a ton of fun being able to get over there We’ve been looking forward to doing this for a long time You know TCT, you know loves helping people as I as I said a minute ago So, you know if anybody hasn’t had the opportunity to look at the TCT blog And I actually went back and I was looking I was going to look back at a pet page through the old blog entries I was surprised the, the earliest of those blog entries goes back to q2 of 2018 Yeah, yeah, there’s a there’s there is a ton of material there a ton of reference material So, you know certainly for those in the compliance space, you know What I often will recommend to folks is we’ve covered a ton of topics over the years both through the blog and through the pod You know that you know, just go in there go to the blog search for a topic Whatever if you want to if you’re looking for some help What’s a good example with? Cyber insurance or insurance, you know type of thing. There’s topics in there about that There’s topics in there about you know, security awareness training and firewall reviews and I mean all sorts of stuff. So Ton of reference material. It’s really good for those folks that are looking for a repository of information about security and compliance that is in a typical TCT fashion is just blunt and direct and no big words and we’re not trying to wow and impress anybody You know, the bottom line is we’re trying to make this stuff understandable make it relatable, you know, etc So it’s it just gives them a plethora of things that they can go ahead and leverage for whatever purposes they need We are really looking forward to seeing everybody at the conference at the conference this year.

So again, just a reminder if you do know somebody that’s going to be at the community meeting in Europe You know tell a friend tell them to come see us if you know anybody that’s struggling with how much managing their compliance sucks, we would absolutely love the opportunity to make things suck less for them.

And that right there, that’s the good stuff. Well, that’s all the time we have for this episode of Compliance Unfiltered. I’m Todd Coshow. And I’m Adam Goslin. Hope we helped to get you fired up to make your compliance suck less.

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