Keep Your Compliance Team Accountable Without Really Trying

If you’re the one running your company’s compliance management efforts, there’s one thing you have to do that no one in your position enjoys: keeping others accountable.

In most companies, that means you’re spending valuable time each week poring through spreadsheets to figure out who’s done what and which tasks are outstanding, then hounding each member of your team to get their crap done. Next week, rinse and repeat all over again.

When you add it all up, you can easily spend hundreds of hours per year simply keeping people accountable for the work they should be doing anyway. What’s worse is that your efforts seem futile. In fact, a Partners in Leadership Workplace Accountability Study discovered 82% of people have little to no ability to hold others accountable at work.

The Ache of Accountability

Part of the reason is fuzzy expectations. Without clarity, you can’t have accountability on your compliance team. If you don’t clearly communicate expectations, your process can quickly grind to a halt. That’s when you start hearing those he said/she said excuses:

• No one (meaning you, of course) told me I had to do that.
• That was Steve’s task last time around, I thought he was doing it again.
• I’m sure I submitted the evidence, you must not have seen it.
• I was waiting for that other thing to get done first.

I can’t tell you how many times I’ve heard those excuses. Either you get sucked into their world trying to prove that they’re mistaken (or lying), or you suck it up and try to move forward. “Fine, I’m telling you now to do it.”

Meanwhile, you’re busy processing 300 other things across 15 other team members and several vendors. You’re doing everything you can to keep the train on schedule, and other people are using you as the excuse for not getting their stuff done. And if you’re being honest, maybe you did forget to tell them about that line item — you aren’t 100 percent sure.

The fact of the matter is, things are just simply going to fall through the cracks when you’re running your compliance program manually. And it’s going to take a lot of manual effort to keep the whole thing running.

But what if you could create air-tight accountability for your compliance team, without lifting a finger to do it?

Automate Accountability on Your Compliance Team

TCT Portal is an end-to-end compliance management system that automates all of your accountability for you. The compliance application tracks and logs every compliance activity your team members do, so it’s immediately clear what’s been done and what hasn’t been done.

The Portal automates communication to your team as well, so that you never have to worry about forgetting to notify someone of an assignment or a reminder. The software sends initial notifications when a task has been assigned, and sends daily reminders for every task that remains outstanding.

There are no fuzzy expectations, and there’s no confusion about who’s responsible for what. TCT Portal eliminates room for excuses. Communication is clear, timely, and specific to each person on your compliance team. Eliminate all that hounding of team members and herding of cats.

Checking progress is easy, too. Go to the Dashboard to view the overall progress of your engagement at a glance, or filter the view to dig down into the details. You can view by requirement, by team member, by date, and more. See what’s on your own plate, track a single line item, or view all of the outstanding items that need to be completed ASAP.

There’s never any question about what items are still outstanding, or who needs to do what. TCT Portal eliminates all of the he said/she said and the excuses that someone didn’t know something was on their plate.

And because TCT Portal automatically sends scheduled reminders about outstanding tasks, no one on the team can say they were never told about a new task, or that they didn’t have the information they needed.

Related: How Does TCT’s Compliance Management Software Compare to the Competition?

Give Your Accountability Some Teeth

That rock-solid record is the teeth you need for your accountability, because it eliminates any excuses. There’s no gray area for justifications — they were notified, or they weren’t, they did what they were assigned or they didn’t. You can look it up in seconds, right there while you’re talking about it.

The platform gives you everything you need to take corrective action with employees that need it.

Keeping people accountable is never fun, but TCT Portal makes it easy. Most importantly, it reduces the drama by providing 100 percent clarity. Without that drama, your team can focus on moving forward, rather than making excuses.

If you’re tired of the drama and the blinding inefficiency of manually keeping your compliance team accountable, take a look at the positive impact TCT Portal can have at your company. Request a demo today!